Contact BAKFlip

Questions about your tonneau cover? Our team is here to help with installation support, product inquiries, and technical assistance.

Send Us a Message

Fill out the form below and our team will respond within 1-2 business days. For urgent technical support, please call our headquarters during business hours.

    Email Support

    hello@bakfliptonneau.com

    Our support team monitors this inbox daily. Expect a response within 1-2 business days.

    Headquarters

    BAKFlip Tonneau
    2847 Industrial Boulevard
    Suite 310
    Austin, TX 78758
    United States

    Business Hours

    Monday – Friday: 8:00 AM – 6:00 PM CST
    Saturday: 9:00 AM – 2:00 PM CST
    Sunday: Closed

    Response Time

    We respond to all inquiries within 1-2 business days. During peak seasons, response times may extend to 3 business days.

    Committed to Customer Support

    Every message receives personal attention from our product specialists. Whether you need installation guidance, product recommendations for your specific truck model, or technical troubleshooting, we’re here to ensure your BAKFlip tonneau cover delivers maximum performance and protection.

    Our team has decades of combined experience with hard folding tonneau covers and knows every BAKFlip model inside and out. We speak truck owner language and understand the real-world demands you place on your truck bed.

    Common Questions

    Email is our primary support channel at hello@bakfliptonneau.com. We respond to all messages within 1-2 business days. For installation questions, include your truck year/make/model and BAKFlip model number for faster assistance.

    Yes. Our team provides detailed installation guidance for all BAKFlip models. Most installations take 30-45 minutes with basic hand tools. We can walk you through specific steps or troubleshoot any installation challenges via email with photos.

    Provide your truck’s year, make, model, and bed length in your message. Our team will recommend the compatible BAKFlip models and explain the differences between MX4, G2, F1, and FiberMax options to help you choose the best fit for your needs and budget.

    We can help you identify the exact replacement parts needed for your BAKFlip tonneau cover. Contact us with your model number and a description or photo of the part, and we’ll direct you to the correct replacement components available through our authorized retailers.

    Include your truck details (year, make, model, bed length), your BAKFlip model if you already own one, and photos if you’re troubleshooting an issue. Clear photos of installation challenges or damage help us provide accurate, specific guidance on the first response.

    Our email support operates Monday through Saturday. Messages received on weekends or holidays receive responses on the next business day. We prioritize urgent installation or technical issues to help you get back on the road quickly.

    Ready to Protect Your Truck Bed?

    Explore our complete lineup of hard folding tonneau covers designed for maximum durability, weather protection, and security.

    Shop BAKFlip Covers